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Phone (800) 228-8305

Lil' Orbits Non-Transferable Lifetime Warranty

Lil' Orbits Lifetime Warranty Policy

Lil' Orbits, Inc. warrants to the original retail user all parts of the Lil' Orbits machine to be free of defects in material and workmanship for a period of ninety (90) days from the date of receipt.

Our 'No-fault Maintenance Program' provides for a flat-fee based component repair / replacement for the lifetime of the equipment. 
Regardless of the actual cost of repair / replacement, the customer pays the following: (fees subject to change)
• $75 per repaired or replaced Hopper Motor, Pump Motor, Heating Head, Tray or Bowl Set.
• $100 per repaired or replaced Servo Motor or Gas Module (warranty repair of gas-fired machines does not cover any user modification or tampering to gas module, which will render the warranty void).
• Any and all shipping fees.

This program is and remains valid if: 
• A completed warranty certificate (included in machine welcome kit or lilorbits.com/warranty) is returned to Lil' Orbits within 10 days of the receipt of equipment. *Sorry, our online registration is not available yet, please mail your completed form to 8900 109th Ave N, Ste 100, Champlin, MN 55316
• Only Lil' Orbits mixes are used with the equipment (the small profits we make from the sale of our mix help finance this program).
Warranty is non-transferrable. 

Without warranty, any repairs or replacements after your first ninety (90) days will be done at current shop rate plus parts and shipping. 

The foregoing is the only warranty by Lil' Orbits and Lil' Orbits disclaims all other warranties, express or implied, of merchantability or otherwise, with respect to the Lil' Orbits machine.
Lil' Orbits sole obligation under this warranty shall be repair, adjustment or replacement (FOB its plant), of defective parts. Lil' Orbits shall have no lability for consequential damages occasioned by the machine or breach of any warranty with respect thereto.

We do not have service available for Donut Man brand donut machines.

What about my Uni-Matic II machine?

The Lil' Orbits Uni-Matic II machine is warranted against any defects in materials or workmanship for 90 days.

What about used equipment?

Any equipment that is obtained from any source other than Lil' Orbits, Inc. is not covered under our lifetime warranty. Warranties cannot be transferred from owner to owner or purchased from Lil' Orbits. If you are looking to purchase used equipment from any source other than Lil' Orbits there are a few things you should consider to be sure you are getting the best deal possible. There have been several scams and thefts reported to us from customers who have utilized Craigslist, Ebay, Alibaba and other similar sites, please be wary.

More information on used equipment, including a price analysis and letter from our founder.